Word Problems: When to Use Mean, Median, and Mode

The scores for the last physics test Doc gave are as follows: $73\%, 70\%, 92\%, 82\%, 96\%, 72\%, 0\%, 82\%, 93\%, 83\%, 98\%, 71\%$. What is the average of these scores? If we assume the zero is from a student who skipped class, is the average a good measurement on how well the people who took it did?

Select one answer for each question.